Last Updated: [Insert Date]

Welcome to Baseball Promotion Store! These Terms and Conditions (“Terms”) govern your use of our website fastpitchequip.com and all purchases made through our store. By accessing our site and making purchases, you agree to these Terms. Please read them carefully.

1. Our Store and Customers

Baseball Promotion Store specializes in high-quality baseball and softball equipment for:

  • Little league coaches and players
  • Competitive athletes
  • Backyard enthusiasts
  • Teams and training facilities

Our product range includes equipment for all skill levels, from beginner to professional, with a focus on performance, safety, and durability.

2. User Responsibilities

2.1 Account Information

When creating an account or making purchases, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your login credentials
  • Notify us immediately of any unauthorized account activity

2.2 Acceptable Use

You agree not to:

  • Use our site for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our website
  • Use our products in any way that violates safety guidelines

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, we cannot guarantee that all descriptions are entirely error-free. If you receive a product that differs substantially from its description, you may return it as outlined in our Return Policy.

3.2 Product Availability

All products are subject to availability. We may limit quantities and discontinue products at any time. If a product becomes unavailable after you place an order, we will notify you and either cancel the order or offer a suitable alternative.

3.3 Age Restrictions

Certain products may have age restrictions or require adult supervision. It is your responsibility to ensure proper use of all equipment according to manufacturer guidelines.

4. Orders and Payments

4.1 Order Process

When you place an order:

  1. You will receive an order confirmation email
  2. We process orders within 1-2 business days (excluding weekends and holidays)
  3. You will receive shipping confirmation with tracking information when your order ships

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your complete payment information on our servers.

4.3 Pricing and Taxes

All prices are in US dollars. We reserve the right to adjust prices at any time. You are responsible for any applicable sales taxes or customs duties.

5. Shipping Policy

5.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipping
  • Free Shipping: Via EMS for orders over $50, delivered in 15-25 business days after shipping

5.2 Delivery Areas

We ship worldwide, except to certain Asian countries and remote areas where delivery may not be available. Shipping times may vary during peak seasons.

5.3 Delivery Issues

If your package is lost or damaged in transit, please contact us immediately at [email protected]. We will work with the carrier to resolve the issue.

6. Returns and Refunds

6.1 Return Policy

You may return most items within 15 days of delivery for a refund or exchange. To be eligible:

  • Item must be unused and in original condition
  • Item must be in its original packaging
  • Proof of purchase is required

6.2 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

  • Batting helmets (after removal of protective film)
  • Catchers equipment that shows signs of use
  • Cleats and shoes that have been worn outdoors
  • Personalized or custom-ordered items

6.3 Return Process

  1. Request a Return Authorization by emailing [email protected]
  2. Package your return in the original packaging with all tags attached
  3. Ship your return to our Returns Department at:
    Baseball Promotion Store
    Returns Department
    530 Pearl Street
    Sacramento, CA 95826 USA

6.4 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. Shipping fees are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not use our content without our express written permission.

8. Limitation of Liability

Baseball Promotion Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim related to these Terms or your use of our site shall not exceed the amount you paid for the product in question.

Important Safety Note: Baseball and softball equipment can be dangerous if used improperly. Always follow manufacturer instructions and safety guidelines. Use protective equipment as intended and supervise children appropriately.

9. Changes to These Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date. Your continued use of our site after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

11. Contact Us

If you have any questions about these Terms, please contact us:

Email: [email protected]
Address: Baseball Promotion Store, 530 Pearl Street, Sacramento, CA 95826 USA

Thank you for choosing Baseball Promotion Store for your baseball and softball equipment needs!